Customer Support
Context Help
If you get lost inside our Control Panel, the first thing you should do is click the Help button, which is visible on each page. A pop-up window will open. It includes detailed info about all the actions that you can carry out on the given page. Each pop-up window opens on the very same page so that you can quickly return to your work.
Video Tutorials
We have a wide selection of video tutorials describing how to use our Control Panel. They're made for those of you who want to see how things are getting done rather than only reading articles. Thus, everyone can quickly become familiar with our Control Panel by merely watching our step-by-step educational videos.
F.A.Q.
If you can't discover the solution you are looking for, have a glimpse at our comprehensive Frequently Asked Questions database, which contains questions asked by actual customers and provides practical solutions. We frequently "revamp" our Frequently Asked Questions database with new questions & answers so as to encompass all the innovations and new additions to our platform.
Ticketing System
If you still can't find the solution you are looking for in the FAQ section either, you can touch base with our fantastic team of support engineers available 24x7 and ready to help you with any issue. Each trouble ticket you submit will be responded to within sixty minutes (the average ticket response time is just twenty mins), so you will never have to wait a long time to receive an answer to your question.